{"id":62,"date":"2026-09-19T13:20:47","date_gmt":"2026-09-19T12:20:47","guid":{"rendered":"https:\/\/new.para42.com\/terms-and-conditions\/"},"modified":"2026-09-19T13:29:33","modified_gmt":"2026-09-19T12:29:33","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/para42.com\/de\/terms-and-conditions\/","title":{"rendered":"AGB"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv-page-section p42-sec p42-hero\" data-css=\"tve-u-fbc38ed861a\"><div class=\"tve-page-section-out\" data-css=\"tve-u-fe2475d8515\"><\/div><div class=\"tve-page-section-in\" data-css=\"tve-u-ed614df7247\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-1235114c74b\"><h1>Terms and conditions<\/h1><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section p42-sec\" data-css=\"tve-u-2f9eae3db35\"><div class=\"tve-page-section-out\" data-css=\"tve-u-bed261b734c\"><\/div><div class=\"tve-page-section-in\" data-css=\"tve-u-645cc671408\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-9524a184ca2\"><div class=\"tve-content-box-background\" data-css=\"tve-u-bceb79ad388\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-0e756f0a7e3\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-13a450391d3\"><div class=\"tve-content-box-background\" data-css=\"tve-u-2e867334b92\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-0547f10639e\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-71407f1127a\"><div class=\"tve-content-box-background\" data-css=\"tve-u-67bd027af45\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-ecabaf9059c\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-097b4f9ac87\"><p>For general bookings, see our standard terms. However, if you are joining an SIV &amp; Safety Training, <a href=\"\/terms-and-conditions\/#siv\">please click here for the SIV-specific Terms and Conditions<\/a>.<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-9281c061222\"><h3>1. Booking Process<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-f7c0226806d\"><ul><li><p>Booking Enquiry:&nbsp;Your request is an inquiry only and does not create a contract.<\/p><\/li><li><p>Confirmation:&nbsp;Your booking is officially confirmed once you receive our email with a booking confirmation and payment request.<\/p><\/li><li><p>Invoice:&nbsp;Your official invoice will be sent two days prior to your first day of flying with us.<\/p><\/li><\/ul><\/div><div class=\"thrv_wrapper thrv-divider\" data-style-d=\"tve_sep-1\" data-thickness-d=\"1\" data-color-d=\"rgb(216, 216, 216)\" data-css=\"tve-u-c0a9cdaee25\"><hr class=\"tve_sep tve_sep-1\"><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-f03895e9295\"><h3>2. Hotel<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-2a921616725\"><p>Para42 acts solely as an agent for the hotel and does not handle hotel payments.<\/p><\/div><div class=\"thrv_wrapper thrv-divider\" data-style-d=\"tve_sep-1\" data-thickness-d=\"1\" data-color-d=\"rgb(216, 216, 216)\" data-css=\"tve-u-747e37123e8\"><hr class=\"tve_sep tve_sep-1\"><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-1333287d639\"><h3>3. Travel and Cancellation Insurance<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-06f508765c9\"><p>We strongly recommend taking out travel and cancellation insurance.<\/p><\/div><div class=\"thrv_wrapper thrv-divider\" data-style-d=\"tve_sep-1\" data-thickness-d=\"1\" data-color-d=\"rgb(216, 216, 216)\" data-css=\"tve-u-e239803a57a\"><hr class=\"tve_sep tve_sep-1\"><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-d56cf9da38b\"><h3>4. Cancellations<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-69f9a6b480f\"><p id=\"h.ck71x87qycqe\"><strong>a. By Para42<\/strong><\/p><p>If Para42 must cancel a regular guiding day on Tenerife due to bad weather, you will be refunded the full price for that day. This policy does not apply to special tours or courses.<\/p><p id=\"h.jevy50n1g4m3\"><strong>b. By You<\/strong><\/p><ul><li><p>Right of Withdrawal:&nbsp;As a consumer, you have the legal right to cancel the contract without a reason within two weeks of receiving your booking confirmation.<\/p><\/li><li><p>Exceptions:&nbsp;This 14-day right of withdrawal does not apply to bookings made less than 14 days before the tour begins. In this case, rebooking is also not possible.<\/p><\/li><li><p>How to Cancel:&nbsp;To cancel, you must send a written notice via email to info@para42.com.<\/p><\/li><li><p>Cancellation Fees:&nbsp;A cancellation fee will be charged based on when we receive your written notice:<\/p><ul><li><p>More than 4 weeks before:&nbsp;\u20ac50 processing fee<\/p><\/li><li><p>4 weeks to 2 days before:&nbsp;50% of the tour price<\/p><\/li><li><p>Less than 2 days before or no-show:&nbsp;100% of the tour price<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section p42-sec\" data-css=\"tve-u-e7cd36731eb\"><div class=\"tve-page-section-out\" data-css=\"tve-u-816b20db4ea\"><\/div><div class=\"tve-page-section-in\" data-css=\"tve-u-74cfdc93216\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-cf7a247f8f6\"><h1>Terms and conditions SIV<\/h1><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section p42-sec\" data-css=\"tve-u-1e670e368b4\"><div class=\"tve-page-section-out\" data-css=\"tve-u-2f95979cbeb\"><\/div><div class=\"tve-page-section-in\" data-css=\"tve-u-2f115d470f0\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-d275ef1e966\"><div class=\"tve-content-box-background\" data-css=\"tve-u-8a493587394\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-5e254e36ac9\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-4b6caadf01e\"><div class=\"tve-content-box-background\" data-css=\"tve-u-86cbba16929\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-7828f89d191\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-160b4121fb4\"><div class=\"tve-content-box-background\" data-css=\"tve-u-13c17b7e231\"><\/div><div class=\"tve-cb\" data-css=\"tve-u-49c0ff29505\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-2d0b13ea466\"><h3>1. Pricing &amp; Services<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-da6a9d81926\"><p>To ensure a seamless training experience, please review what is covered by your course fee<br>and what additional costs to expect on-site.<\/p><p><strong>What is Included<\/strong><\/p><ul><li><strong>Expert Instruction:<\/strong> SIV training entirely in English with \u201cPositive Coaching\u201d and<br>maneuvers individually tailored to your level.<\/li><li><strong>Safety Gear &amp; Testing:<\/strong><ul><li>Harness and reserve parachute compatibility check.<\/li><li>Rental life jacket (includes a free spare cartridge for unintentional water landings).<\/li><li>Floater for your rescue handle.<\/li><\/ul><\/li><li><strong>Communication:<\/strong> Waterproof radio and in-ear speaker with talkback function.<\/li><li><strong>Water Rescue:<\/strong> Fast rescue boat on standby for every flight.<\/li><li><strong>Education &amp; Briefing:<\/strong> Detailed briefings before and after every flight, plus guided<br>ground-handling sessions.<\/li><li><strong>Take-home Content:<\/strong><ul><li>Comprehensive <strong>theory folder<\/strong>.<\/li><li><strong>All your training videos<\/strong> provided at the end of the course.<\/li><\/ul><\/li><li><strong>Logistics:<\/strong> Optional pickup from Venice Marco Polo Airport (VCE) included.<\/li><li><strong>The Experience:<\/strong> A gift from the team, video analysis sessions, and a great social<br>environment.<\/li><\/ul><p><strong>What is NOT Included<\/strong><\/p><ul><li><strong>Transport:<\/strong> Mountain shuttle bus (\u20ac10 per ride).<\/li><li><strong>Site Fees:<\/strong> Idro Flycard (\u20ac10 for the entire season; covers take-off and landing fees).<\/li><li><strong>Equipment Maintenance:<\/strong> Replacement life jacket cartridge after a deliberate<br>deployment (\u20ac35).<\/li><li><strong>Travel &amp; Logistics:<\/strong> Personal travel to the meeting point (outside of VCE pickup),<br>food, and drinks.<\/li><li><strong>Accommodation:<\/strong> Not included in the course price.<ul><li>Nonna Elvira Holiday House: We can arrange this booking for you upon request.<\/li><li>Camping Miralago: If you prefer the campsite, please book directly with them.<\/li><\/ul><\/div><div class=\"thrv_wrapper thrv-divider\" data-style-d=\"tve_sep-1\" data-thickness-d=\"1\" data-color-d=\"rgb(216, 216, 216)\" data-css=\"tve-u-65366a2659c\"><hr class=\"tve_sep tve_sep-1\"><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-ec6d52ca704\"><h3>2. Cancellation policy<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-48d25b2a9d3\"><p><strong>Pilot-Initiated Cancellation<\/strong><\/p><p>To maintain our small group sizes and ensure quality instruction, we apply the following<br>cancellation fees based on how far in advance you cancel:<\/p><ul><li><strong>Administration Fee:<\/strong> <strong>\u20ac50<\/strong> for all cancellations.<\/li><li><strong>60 \u2013 31 Days Before Start:<\/strong> <strong>50%<\/strong> of the course fee.<\/li><li>Within <strong>30 Days<\/strong> of Start<strong>:<\/strong> <strong>100%<\/strong> of the course fee (non-refundable).<\/li><\/ul><p><strong>Course Cancellation by Organizer<\/strong><br>Cancellations at Lago d\u2019Idro are rare due to the stable microclimate. However, if we must<br>cancel the course due to extreme weather or unforeseen circumstances beyond our control,<br>the following protocols apply:<\/p><ul><li><strong>Refund Policy:<\/strong> You will receive an <strong>80% refund<\/strong> of the course fee.<\/li><li><strong>Organizational Costs:<\/strong> The remaining 20% is retained to cover non-refundable<br>administrative and organizational expenses already incurred.<\/li><li><strong>Notification:<\/strong> If forecasts indicate conditions are unsuitable for safe,<br>high-quality training, we will notify you via the <strong>WhatsApp group<\/strong> no later than <strong>three<\/strong><br><strong>days<\/strong> before the course begins.<\/li><\/ul><\/div><div class=\"thrv_wrapper thrv-divider\" data-style-d=\"tve_sep-1\" data-thickness-d=\"1\" data-color-d=\"rgb(216, 216, 216)\" data-css=\"tve-u-bbe816a5f29\"><hr class=\"tve_sep tve_sep-1\"><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-c9ef0077382\"><h3>3. Terms of Participation and Liability Acknowledgment<\/h3><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-793932e1fc8\"><p><strong>With Your Booking You Confirm That<\/strong><\/p><ul><li>You have a <strong>valid paragliding license<\/strong> and <strong>IPPI Card level 3<\/strong> or higher.<\/li><li>You have <strong>health and liability insurance<\/strong> which is valid in Italy.<\/li><li>You will <strong>provide an emergency contact<\/strong> (name and phone number) on the first day of<br>flying with us.<\/li><li>You ensure your <strong>glider\u2019s inspection<\/strong> is up to date and will not expire during the course.<\/li><li>You confirm you are flying <strong>within the weight limits<\/strong> specified for your wing.<\/li><li>Your <strong>rescue parachute<\/strong> is appropriate for your weight and no more than 10 years old<br>(refer to the owner\u2019s manual for exceptions).<\/li><li>The <strong>parachute has been repacked<\/strong> within 6 months of the training start date, unless<br>your manual states a different requirement.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","tve_custom_css":"@media (min-width: 300px){[data-css=\"tve-u-fbc38ed861a\"] {  min-height: 301px !important; 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